Privacy Policy

Last updated: June 21, 2026

APIT operates this online store and website, including all related information, content, features, tools, products, and services, collectively referred to as the “Services.”

APIT is based in the Kingdom of Saudi Arabia. Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.

This Privacy Policy explains how APIT collects, uses, stores, discloses, transfers, and otherwise processes your personal information when you visit or use our website, create an account, submit an inquiry, request a quotation or demonstration, purchase a product or service, communicate with us, or otherwise interact with the Services.

For the purposes of applicable data protection laws, APIT is the data controller responsible for determining how and why your personal information is processed.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, storage, transfer, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Personal information means information that identifies you or that can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with APIT and the Services, we may collect contact information such as your full name, email address, telephone number, billing address, shipping or delivery address, company name, job title, and other contact details you provide.

We may collect order and transaction information such as products or services viewed or requested, products added to your cart or wishlist, purchases, cancellations, returns, exchanges, order and invoice details, delivery information, payment status, quotation requests, and previous transactions with APIT.

We may collect payment-related information such as your payment method, payment confirmation, billing details, transaction reference numbers, and limited payment information provided by payment processors. Payment card information is generally processed directly by Shopify Payments or another authorized payment provider. APIT does not intentionally store complete payment card numbers or card security codes on its own systems.

If customer accounts are available through the Services, we may collect your username, password or authentication information, account preferences, saved addresses, wishlist information, and account activity.

We may collect information contained in communications you send to us, including customer support inquiries, product or technical questions, warranty or maintenance requests, complaints, feedback, demonstration requests, contact-form submissions, and other correspondence.

When you access the Services, certain technical information may be collected automatically, including your Internet Protocol address, device type, browser type, operating system, network information, language preferences, time zone, cookie identifiers, pages visited, referring website, date and time of access, and information about how you interact with the Services.

Where applicable, we may also collect marketing and preference information such as your communication preferences, subscription status, product interests, responses to campaigns, and interactions with promotional communications.

2. Sources of Personal Information

We may collect personal information directly from you when you submit a contact form, request information, request a quotation or demonstration, place an order, create or manage an account, contact customer support, subscribe to marketing communications, submit a complaint, or otherwise provide information to us.

We may collect information automatically when you use the website through cookies, pixels, log files, analytics technologies, device identifiers, and similar technologies.

We may receive information from Shopify and other service providers that support website hosting, e-commerce functionality, payment processing, order fulfilment, delivery, customer support, security, analytics, advertising, and cloud storage.

Where permitted by applicable law, we may also receive information from delivery and logistics partners, payment providers, marketing partners, authorized distributors, corporate customers, social media platforms, and other lawful sources.

3. Purposes and Legal Bases for Processing

We process personal information only where we have an appropriate purpose and legal basis under applicable law.

Depending on the circumstances, we may process personal information based on your consent, the performance of a contract with you, steps taken at your request before entering into a contract, compliance with a legal obligation, protection of your vital interests or those of another person, our legitimate interests where permitted by law and not overridden by your rights, or another legal basis recognized under applicable law.

4. How We Use Personal Information

We may use personal information to operate and maintain the website, provide product information, respond to inquiries, prepare quotations, arrange product demonstrations, process orders and payments, confirm transactions, deliver products, provide installation or maintenance services, manage accounts, process returns, exchanges, and cancellations, provide warranty support, maintain customer records, and perform our contractual obligations.

We may use information to remember your preferences, improve website functionality, understand how customers use the Services, improve products and customer support, recommend relevant products or solutions, identify technical problems, and develop new features or services.

We may use your information to respond to questions and requests, send order or delivery updates, provide technical support, communicate about warranties or maintenance, send administrative notices, inform you about changes to our policies, and maintain our business relationship with you.

Where permitted by law, we may use personal information to send promotional emails or messages, inform you about products, offers, events, or services, measure the effectiveness of campaigns, display relevant advertising, and personalize marketing based on your interactions with the Services. Where consent is required, we will request it before sending marketing communications.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us. Even after opting out of marketing, you may continue to receive necessary non-promotional communications about orders, accounts, warranties, security, or customer support.

We may also use personal information to authenticate users, protect accounts, secure transactions, detect and prevent fraud, investigate suspicious or illegal activity, protect our systems and customers, enforce our terms and policies, and protect the rights, property, and safety of APIT, our customers, and others.

We may process information to comply with applicable laws and regulations, respond to lawful requests from authorities, maintain required business and tax records, establish, exercise, or defend legal claims, participate in legal proceedings, enforce agreements, and investigate violations of our terms or policies.

5. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate, secure, analyze, and improve the Services.

Cookies may be used to keep the website functioning, remember your preferences, maintain your shopping cart, authenticate accounts, prevent fraud, measure website performance, understand website usage, support advertising, and personalize content.

Some cookies are strictly necessary for the website to function. Other cookies, including analytics or advertising cookies, may be used only after obtaining consent where required by applicable law.

You may manage cookies through the cookie banner, where available, or through your browser settings. Disabling certain cookies may affect the operation of some website features.

6. How We Disclose Personal Information

We do not disclose personal information except where necessary for a legitimate business purpose, with your consent, or as permitted or required by law.

Our store is hosted and supported by Shopify. Information you submit through the Services may be collected, transmitted, stored, and processed by Shopify to provide the e-commerce platform and related services.

Shopify may also process certain information as an independent data controller for its own purposes, as explained in Shopify’s applicable privacy documentation.

We may disclose information to payment processors, hosting and cloud providers, IT and cybersecurity providers, delivery and logistics providers, installation and maintenance providers, customer-support providers, email and communication providers, analytics providers, advertising providers, accounting and professional advisers, and other technology providers.

These providers should receive only the information reasonably necessary to perform their services and are expected to protect it in accordance with their contractual and legal obligations.

We may provide your name, phone number, address, order details, and delivery instructions to partners responsible for delivering products, installing equipment, providing maintenance, processing returns, or completing related services.

Where permitted by law, and where consent is obtained when required, we may disclose limited information to business or marketing partners for joint campaigns, advertising, customer communications, product promotion, and measuring campaign performance.

We may disclose personal information when you request or authorize us to do so, including when you request delivery, use a third-party login, connect a social media service, request integration with another service, or otherwise instruct us to share information.

Personal information may also be disclosed in connection with a merger, acquisition, reorganization, sale of assets, financing, insolvency, bankruptcy, or another corporate transaction. Any recipient will remain subject to applicable privacy and data protection requirements.

We may disclose information where reasonably necessary to comply with applicable law, respond to a court order or lawful government request, protect APIT’s legal rights, enforce agreements or policies, prevent fraud or security threats, or protect the safety and rights of customers or other persons.

7. Relationship With Shopify

Shopify hosts the Services and processes personal information relating to your access to and use of our store.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside the country in which you live.

Shopify may use information collected through our store to provide, secure, improve, and personalize its services. Certain Shopify features may combine information from your interactions with our store with information from interactions with other Shopify merchants.

Where Shopify independently determines the purposes and means of processing, Shopify is responsible for that processing and for handling requests relating to its use of personal information.

You may review Shopify’s Consumer Privacy Policy and use the Shopify Privacy Portal to learn more about Shopify’s processing and available privacy choices.

8. Targeted Advertising and Data Sharing Choices

Depending on where you live and the technologies used by our store, you may have the right to object to or opt out of certain uses or disclosures of personal information for targeted advertising, cross-context behavioral advertising, personalized marketing, or activities legally defined as a sale or sharing of personal information.

Where these rights apply, you may exercise them through the privacy controls available on the Services or by contacting us.

If Shopify’s privacy portal or opt-out mechanisms are presented through the Services, you may also use those tools to manage Shopify-related processing.

We will not treat you unfairly for exercising a privacy right.

9. Third-Party Websites and Services

The Services may contain links to websites, applications, payment services, social networks, or platforms operated by third parties.

APIT does not control and is not responsible for the privacy, security, accuracy, or practices of third-party services.

Before providing information to a third party, you should review its privacy policy and terms.

The inclusion of a link does not necessarily mean that APIT endorses the third party or its products and services.

10. Children’s Personal Information

The Services are intended for adults and business customers and are not directed toward children.

We do not knowingly collect personal information from children below the age at which they may lawfully provide consent in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us without proper authorization, please contact us. We will review the matter and take appropriate action, including deleting the information where required by law.

11. Data Security

We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information against unauthorized access, unlawful use, loss, disclosure, alteration, destruction, and other security risks.

However, no electronic transmission, storage system, or security measure is completely secure. We cannot guarantee absolute security.

You should avoid sending highly sensitive or confidential information through unsecured communication channels.

Where accounts are available, you are responsible for keeping your login credentials confidential and informing us if you believe your account has been compromised.

12. Personal Data Breaches

If a personal data breach occurs, APIT will assess the nature, scope, and potential impact of the incident.

Where required by applicable law, we will notify the competent authority and affected individuals within the legally required period.

We may also take steps to contain the incident, reduce potential harm, restore system security, investigate the cause, and prevent similar incidents.

13. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

The applicable retention period may depend on the nature of the information, the purpose for which it was collected, the duration of our relationship with you, warranty or support requirements, contractual obligations, accounting and tax requirements, legal limitation periods, fraud prevention, dispute resolution, and regulatory requirements.

When personal information is no longer required, we will delete, destroy, anonymize, or securely dispose of it in accordance with applicable requirements.

We may retain certain information where necessary to comply with legal obligations, establish or defend legal claims, prevent fraud, or protect the rights and safety of others.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to be informed about why we collect your personal information, the legal basis for processing, how the information will be used, who may receive it, how long it may be retained, and what rights are available to you.

You may have the right to request confirmation of whether we process your personal information and request access to information we hold about you.

You may have the right to request a copy of your personal information in a clear and readable format, subject to applicable legal limitations.

You may have the right to request that inaccurate, incomplete, or outdated personal information be corrected, completed, or updated.

You may have the right to request the deletion or destruction of personal information where permitted by law. This right may not apply where retention is necessary to comply with legal obligations, complete a transaction, resolve a dispute, prevent fraud, or establish or defend legal claims.

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing performed before consent was withdrawn.

Where provided by applicable law, you may object to or request restriction of certain processing activities, including certain marketing or advertising activities.

Where applicable, you may request that certain information be provided in a structured and commonly used format or transferred to another organization, subject to legal and technical limitations.

You may submit a complaint regarding our processing of your personal information.

Where provided by applicable law, you may also have the right to seek compensation for material or moral harm caused by an unlawful violation of your data-protection rights.

15. Exercising Your Rights

You may exercise your privacy rights by contacting us using the information in the Contact Us section below.

Your request should clearly explain your identity, the right you wish to exercise, the information or activity concerned, and any details reasonably necessary to understand your request.

We may request additional information to verify your identity and prevent unauthorized access to personal information.

You may authorize another person to submit a request on your behalf where permitted by law. We may require evidence of that authorization and may also need to verify your identity directly.

We will respond within the period required by applicable law.

We may decline or limit a request where permitted by law, including where the request cannot be verified, would adversely affect another person’s rights, conflicts with a legal obligation, is manifestly unfounded or excessive, or falls within another lawful exception.

We will not discriminate against you for lawfully exercising your privacy rights.

16. Managing Communication Preferences

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in any marketing email or by contacting us at support@apit-ap.com.

After unsubscribing, you may still receive essential non-promotional communications relating to your orders, payments, deliveries, account, security, warranties, maintenance requests, customer support, or changes to our Services and policies.

17. Complaints and Privacy Concerns

If you have a question, concern, or complaint regarding how we collect, use, store, disclose, transfer, or otherwise process your personal information, please contact us first using the details provided below.

Please provide sufficient information for us to understand and investigate your concern.

We will review the complaint, investigate the relevant circumstances, request additional information where necessary, take appropriate corrective action where required, and respond within a reasonable period or within the period required by applicable law.

If you are not satisfied with our response, you may have the right to submit a complaint to the Saudi Data & AI Authority or another competent data-protection authority applicable to your location.

Nothing in this section limits any right or remedy available to you under applicable law.

18. International Transfers

APIT is based in the Kingdom of Saudi Arabia.

To operate our website, process orders, provide support, arrange payments and deliveries, maintain our systems, and provide the Services, personal information may be processed by Shopify and other service providers located inside or outside Saudi Arabia.

Where personal information is transferred or disclosed outside the Kingdom of Saudi Arabia, APIT will take measures intended to ensure that the transfer complies with the Saudi Personal Data Protection Law, its Implementing Regulations, the Regulation on Personal Data Transfer Outside the Kingdom, and other applicable legal requirements.

We will limit international transfers to information reasonably necessary for the relevant purpose.

Where required, safeguards may include transfers to countries or organizations providing an adequate level of protection, standard contractual clauses approved by the competent authority, binding common rules, transfer risk assessments, contractual, technical, and organizational safeguards, or another transfer mechanism permitted by applicable law.

Where additional privacy protections apply because of your location, we will process the transfer in accordance with those applicable requirements.

19. Regional and International Customers

APIT may provide products or services to customers outside Saudi Arabia, including customers in other Gulf Cooperation Council countries.

Privacy rights and requirements may vary depending on your location.

Where a privacy or data-protection law applicable to your personal information provides additional mandatory rights or protections, we will process your information in accordance with those requirements.

Nothing in this Privacy Policy is intended to limit a mandatory right available under applicable law.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our products or Services, changes to our data practices, changes to Shopify or other providers, operational changes, security developments, legal or regulatory requirements, or other legitimate business reasons.

When changes are made, we will post the revised Privacy Policy on this website and update the “Last updated” date.

Where required by law, we may also provide additional notice or request renewed consent.

You should review this Privacy Policy periodically to remain informed about how we process personal information.

21. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, withdraw consent, or submit a complaint, please contact APIT at:

Email: support@apit-ap.com

Postal address:

APIT
8614 Prince Abdulaziz bin Musaed bin Jalawi
Unit RHOA8614, 3287
Olaya District
Riyadh 12611
Kingdom of Saudi Arabia

For the purposes of applicable data protection laws, APIT is the data controller responsible for the processing of your personal information.